shipping & returns

Shipping Information

Dana Reed Designs jewelry is all hand made to order. Delivery time will vary from 1-6 weeks depending on the piece. Rings and Special Order diamond pieces will take at least 2 weeks and often 6 weeks. If your order is not going to ship within two weeks, we will email to let you know. 

Orders may be expedited for an additional charge; however, not all items are available for expedited shipping. Please email to inquire. 
All custom pieces such as rings, special order or diamond pieces are final sale so please be sure of your ring size. Many Dana Reed Designs rings cannot be resized after purchasing them due to the nature of the stones and plating. 

Dana Reed Designs Packaging

Each piece of Dana Reed Designs jewelry ships in a bright orange box with a Dana Reed Designs artist bio card explaining the story behind Dana Reed Designs.

Return Policy

Please be mindful that each piece of Dana Reed Designs jewelry you order is carefully handcrafted in our studio by our team of artisans especially for you! We want you to love your piece so we offer a 7 day return or a 14 day exchange policy from the date of delivery. 

All returns require a Return Authorization and must be shipped to Dana Reed Designs studio in the original packaging with all labels affixed and prepaid via insured mail such as USPS,UPS or Fedex. Please note if you ship via USPS, we will not be responsible for packages lost by USPS.

In order to obtain a full refund, please ship your item back within 7 days of receiving it with an RA number written on the invoice/receipt. To obtain an RA number, email with your invoice number and reason for return.

Please ship returns to the address below:

Dana Reed Designs
599 Roger Williams Ave
Highland Park, IL 60035

If you have any questions, please call the studio at 847-780-3118 or email